This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Heath Status icons are missing from all dashboards

Check that the following key is present in the web.config file at


    <!-- other settings -->
    <add key="iconset-theme" value="simple" />

Check the scom-server-address

Check the scom-server-address in IIS or the web.config.  If this is set incorrectly then health status icons will not be displayed.

Health status icons are missing from a Visio section

See Troubleshooting Visio diagrams in Squared Up