This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base


HTTP 500 error

The web server had a problem creating the page (HTTP 500).

When clicking + to create a new dashboard.


Check the user/identity that the application pool for Squared Up is using, and that this identity has write access to C:\inetpub\wwwroot\squaredupv2 and its subdirectories.


For more information about how to do this see:

Modifying the application pool identity

If you need assistance please raise a support ticket at or by emailing and we will be happy to help out. It would be very helpful if you could send send the log file from: c:\inetpub\wwwroot\SquaredUp\Log\rolling.log