This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base
Q. How can I verify that the the data shown in Squared Up matches that shown in SCOM?
If the percentage uptime shown in Squared Up does not match that shown in SCOM...
1. Check that both Squared Up and the SCOM are using the same SLO.
3. Check that your SCOM report is using the same Data Aggregation as Squared Up for the Timeframe. Squared Up uses hourly data by default as long as it is available for the whole reporting Timeframe, otherwise it uses daily data. If your Squared Up SLA plugin is configured with a Timeframe of 12 hours or 24 hours it will be using hourly data aggregation. For Timeframes over 2 days (i.e. 7 days, 30 days, 3 months, 6 months, 12 months) Squared Up will be using daily data aggregation.
If Timeframe > 2 days Squared Up uses Daily aggregated data.
|Squared Up Timeframe||Data Aggregation|
4. If you are using an Availability report check that the downtime state options match those specified in the SLO. See Check the configuration of the SLO. Run a Service Level Tracking Summary Report on the SLO.
5. If you are using a multicolumn SLA dashboard, check that each section of the SLA dashboard is using the same group and SLO:
6. Change to an SLO that is working on another dashboard
7. Restart the System Center Data Access Service.