This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Error Loading Data

See Error Loading Data

No graphs shown

If no performance graphs are shown, either when clicking 'view performance' from a server page or on dashboards, then you should check the data warehouse connection by clicking 'diagnostics' from the right hand menu in Squared Up, see Troubleshooting the Data Warehouse connection.

"No matching metrics" or "No metric configured"

See "No matching metrics" or "No metric configured"

Data Warehouse Timeout

See Data Warehouse Timeout

No available data

You may see the message 'No Available Data' if you change the scoped group after setting the metric, or if your group contains only subgroups and you have not specified or have removed the 'class'. This message could mean that no data is being collected, or that the scope and metric chosen don't have any data. See No available data

Graphs are displaying daily data instead of hourly, why?

See also:

How to configure the Performance plugin

Loading available performance metrics, please wait...