This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base


Something has gone wrong on the web server and all we can show is the following error, 'An object of class ManagementPackClass with ID, <Class ID> was not found'.


Connect to the SCOM management server your Squared Up instance is connected to and restart the System Center Data Access service.

The issue could result from your cache being out of date, if you have recently switched to a new management pack the the class you are looking for may not be in the cache. Refreshing your cache should solve this issue. 

If this solution did not solve your issue please contact support on