This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

If you are using Squared Up version 3, instead of using this diagnostics script, please send us the log files from:

Squared Up Support may ask you to run the Squared Up Diagnostics script and add the resulting ZIP file to your support ticket or send the results back to us at

1. On your Squared Up server(s) download the diagnostic script package. Extract its contents to a sensible location (e.g. your desktop)

2. Open Windows PowerShell (Start Menu > Run and type Powershell)

3. Change directory to your script (e.g. cd desktop)

4. Run the script with the tag -All by typing the location where you downloaded it to, for example:

Get-SquaredUpDiags.ps1 -All

5. Press 'a' or 'r' to run the script:

5.  Please send the resulting ZIP file(s) from C:\ProgramData\SquaredUpDiags to Squared Up Support.

See also:

Support articles about Troubleshooting Squared Up