This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Symptoms

You see this message under Open Access when publishing a dashboard:
"You do not have the required permissions or your current licence does not include Open Access"



Cause


1. You will see this message if you are not licensed for Open Access. The Enterprise Starter pack or above is required for this feature. If you are trialing Squared Up and see this message please contact support on support@squaredup.com (all features should be present on a trial licence).


2. If the user seeing this message is not a SCOM administrator you will need to give them permissions to publish Open Access dashboards by adding <Permission>publish-oa-view</Permission> to the user's profile. See How to give users permissions to create, edit and publish dashboards (dashboard designer permissions)


See also:

Open Access Dashboards

How to give users permissions to create, edit and publish dashboards (dashboard designer permissions)

How to enable Open Access for the site

How to make a dashboard available for Open Access

How to disable Open Access for individual dashboards

The Dashboard Designer - The Quick Start Guide

Change the dashboard refresh interval