This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Symptoms

Event ID: 26319
Source: OpsMgr SDK Service
Data: An exception was thrown while processing Connect for session ID uuid:e0af9451-ba57-43fc-bdc8-78200da48c9f;id=102.
Exception message: The creator of this fault did not specify a Reason.
Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnauthorizedAccessEnterpriseManagementException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UnauthorizedAccessEnterpriseManagementException: The user NT AUTHORITY\NETWORK SERVICE does not have sufficient permission to perform the operation.).


Squared Up log file from c:\inetpub\wwwroot\SquaredUpv2\Log\ shows:

No SCOM access: User='NT AUTHORITY\NETWORK SERVICE', Error='The user NT AUTHORITY\NETWORK SERVICE does not have sufficient permission to perform the operation.' | [t:28644]

Cause

These messages occur when Squared Up checks to see whether Open Access is configured and finds that it is not.

Procedure

The messages do not indicate a problem, there is nothing to be concerned about, and no action is required.  The message shows that Squared Up has checked and found that Open Access has not been configured for the site.  Some licences do not include Open Access, so it cannot be configured.

In Squared Up v2.3.3 and above the check only happens, and these messages only occur, when the Squared Up application pool is restarted or recycled. If you are using Squared Up v2.3.2 or lower please upgrade to the latest version.