This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base
When pressing the down arrow key to list the metrics available for the Performance plugin a user sees the message 'loading available performance metrics, please wait...'
This error occurs when a non-admin user has been given some but not all 3 dashboard designer permissions in a user or group profile. Users should be given all three of the create-view, edit-view and publish-view permissions, as described in this article: