This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Squared Up uses the highest resolution data available (real-time, daily or hourly), based on what data is available in the data warehouse for the whole graph period.

The data available in the data warehouse is determined by the retention period set in SCOM. When the retention period for hourly data is set to 180 days and a Squared Up graph is set to display 6 months of data, this can actually be 182 or 183 days. Squared Up will switch to daily data because hourly data is not available for the full 6 month period, i.e. the retention period is less than the date range.

The solution is to modify the retention period to reflect 6 months i.e an extra 5 days and set the retention period to 185 days, this shouldn't affect your storage levels too greatly. After a few days this will resolve the problem because 6 months of hourly data will then be available, when Squared Up checks the retention period against the requested time frame, the retention period would be higher and Squared Up would show hourly data.