This article only applies to Squared Up Version 2.0. If you're looking for help with Squared Up Version 3.0, please visit our new knowledge base

Before you can use the product you will need to enter an activation key. If your web server cannot connect to the internet to activate an offline activation is required.

Where do I find my activation key?

Free trial - We give you an unrestricted 30 day evaluation to try out all features in your own SCOM environment:  Request a free trial activation key.

If you've previously had a trial, or your trial has expired just contact Squared Up at

Purchased Squared Up - You will have been emailed your activation key.  If you can't find it please contact Squared Up at

How to Activate Squared Up

Squared Up requires you to enter your Squared Up Activation Key, either:

1. After installing, the set up wizard prompts you to log in, then runs you through activation, data warehouse auto-configuration, Open Access auto-configuration and getting started. See Getting Started - Installing Squared Up

2. By browsing to http://<Your-SquaredUp-Web-Server>/SquaredUp/Activation

3. Activate offline if your server cannot connect to the internet to activate, see How to activate your licence offline (manually)

If you are having problems activating

The Squared Up web server cannot connect to the internet to activate.

If your web server is not connected to the internet then activation can be performed from another machine manually. See How to activate your licence offline (manually).

This key has already been used and further activations are not allowed.


Exceeded the number of activations for the given license.

Activation keys are normally valid for a limited number of activations. If you have used this key to activate other installations, you may have reached the activation limit. Contact to arrange further activations.

This key has expired.

Some activation keys - such as for beta release and evaluation licences - are only valid for a limited time period. Contact to obtain an up-to-date activation key.

There was an error determining your licence status

You need to log in as a SCOM admin user when running though activation


The key is not recognised. Check the key and try again.

The activation key was not recognised as a valid key. If you are sure you have entered the key correctly then contact

The online activation server has reported an error.

To activate the product, Squared Up connects to a web service hosted on the internet. If you receive this error you should try again, but please contact us at if you continue to receive this error.

This feature is not licensed. A valid license was not found.

Recycle the Squared Up Application pool, see here for more information.

Activation error: General activation failure. Details: Exception has been thrown by the target invocation.

If you do not have FIPs enabled contact for another copy of the licence file, as it may have become corrupt. If you have FIPS enabled see Activation error: General activation failure. Details: Exception has been thrown by the target invocation.

Activation Error: General activation failure. Details: Can't find matching device of type Machine for license installation 

This occurs if during a manual activation you created the Licence Request Contents on another machine to the one you installed it on, see this document.

If you get a Licence Warning after activation

Unable to verify your product license.

See Troubleshooting 'License Warning' errors for more information.

Another error not listed here?

Please contact us at with details of the error.

Following activation

Browse to http://<Your-SquaredUp-Web-Server>/SquaredUp to log in to Squared Up.

See also:

How to activate your licence offline (manually)

How to use Microsoft Licence Administrator

Licensing Multi-server Deployments

An overview of Squared Up Licensing

The Dashboard Designer - The Quick Start Guide

Re-activating a licence

Troubleshooting 'License Warning' errors