Troubleshooting

Troubleshooting the Performance plugin
Error Loading Data See Error Loading Data No graphs shown If no performance graphs are shown, either when clicking 'view performance'...
Mon, 17 Dec, 2018 at 11:17 AM
Troubleshooting the Data Warehouse connection
Overview Squared Up displays performance metrics as graphs, sparklines and bar charts by connecting to the SCOM data warehouse using its IIS application p...
Thu, 3 Jan, 2019 at 10:22 AM
Troubleshooting Open Access
"There was an error loading the dashboard, please try again" or "Not found HTTP Error 404. The requested resource is not found" When y...
Mon, 25 Feb, 2019 at 1:33 PM
Troubleshooting the Visio plugin
If you are having problems using the Visio plugin to insert a Visio diagram into a dashboard please check the following: General troubleshooting 1...
Mon, 25 Feb, 2019 at 1:34 PM
Troubleshooting Kerberos Constrained Delegation
If you have enabled Windows Integrated Authentication and Kerberos Constrained Delegation and experience problems follow the steps in this article. Fir...
Mon, 25 Feb, 2019 at 1:35 PM
Troubleshooting the KPI plugin
Only the server names and health states are listed, no KPI data at all Some KPI data is shown, but some is missing Server health and names listed, but...
Mon, 25 Feb, 2019 at 1:36 PM
Troubleshooting the SQL plugin
Here are a few things to check if you're finding the SQL plugin shows no data. 1. Test the query in SQL Server Management Studio Run the query ...
Mon, 25 Feb, 2019 at 1:36 PM
Troubleshooting the SLA plugin
Q. How can I verify that the the data shown in Squared Up matches that shown in SCOM? A. Run a Service Level Tracking Summary Report If the percentag...
Mon, 25 Feb, 2019 at 1:37 PM
Troubleshooting users being unexpectedly logged out of Squared Up
Squared Up uses a default session time-out of 20 minutes. See Configure the session time-out.  If users seem to be unexpectedly logged off before the defaul...
Mon, 25 Feb, 2019 at 1:38 PM
How to create an Availability Report in SCOM, for troubleshooting SLA dashboards
An Availability Report in SCOM can be useful if you wish to examine the downtime for a particular object when checking the data shown in Squared Up matches ...
Mon, 25 Feb, 2019 at 1:39 PM